Privacy Policy

1. Introduction

Upvista Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our upcoming marketplace. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information

• Name, email address, and phone number
• Company name and job title
• Billing and payment information
• Project requirements and specifications
• Communication preferences

Technical Information

• IP address and device information
• Browser type and version
• Operating system and platform
• Website usage data and analytics
• Cookies and tracking technologies

Marketplace Information (Future)

• User profiles and seller information
• Product listings and descriptions
• Transaction history and payment data
• Reviews and ratings
• Communication between buyers and sellers

We collect information you provide directly to us, such as when you contact us, sign up for our services, or use our website. This may include your name, email address, phone number, and any other information you choose to provide.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our services, process payments, and deliver project deliverables
• Communication: To respond to inquiries, provide customer support, and send project updates
• Marketing: To send promotional materials, newsletters, and updates about our services (with your consent)
• Improvement: To analyze usage patterns, improve our website and services, and develop new features
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketplace Operations: To facilitate transactions, manage user accounts, and maintain marketplace functionality

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users or the public
• Consent: With your explicit consent for specific purposes

Marketplace Sharing: In our marketplace, certain information (such as seller profiles and product listings) will be publicly visible to facilitate transactions.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used for targeted advertising and marketing campaigns
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

7. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services:

• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics)
• Social media platforms
• Email marketing services
• Cloud storage providers

These third-party services have their own privacy policies. We encourage you to review their policies before providing any personal information.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to remove such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we implement appropriate safeguards, such as standard contractual clauses, to ensure your information receives adequate protection.

12. Marketing Communications

We may send you marketing communications about our services, updates, and promotions. You can opt-out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Updating your communication preferences in your account
• Contacting us directly

Even if you opt-out of marketing communications, we may still send you important service-related messages.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and work to address your concerns.